Terms & Conditions

Welcome to the Lotwara Fort

These Terms & Conditions govern your use of our services, including but not limited to online reservations, stays at the hotel, and use of hotel facilities. By making a reservation or using our services, you agree to be bound by these Terms & Conditions.

1. Reservations

Reservations: Reservations can be made online, by phone, or via email. A valid credit card is required to guarantee all reservations.

Cancellation Policy

Cancellation policies may vary depending on the booking type and rate. Please review the cancellation policy carefully before making your reservation.

No-Shows 

Guests who fail to arrive on the scheduled check-in date without prior notification may be charged for the first night’s stay.

Early Departures

Guests who depart earlier than their scheduled check-out date may be charged for the remaining nights of their reservation, depending on the cancellation policy.

2. Guest Conduct

Quiet Hours: Please observe quiet hours to ensure a peaceful environment for all guests.
Smoking: Smoking is strictly prohibited within the hotel premises, including guest rooms.
Pets: Pets are not allowed on the property, except for service animals.
Damages: Guests are responsible for any damages caused to hotel property.
Respectful Behavior: Please respect other guests and hotel staff at all times.

3. Hotel Property

Valuables: The hotel is not responsible for the loss of valuables. We recommend utilizing the in-room safe for valuables.
Housekeeping: Daily housekeeping service is provided. Please inform the front desk if you prefer not to be disturbed.
Amenities: The availability of certain amenities may vary.

4. Liability

Limitation of Liability: The hotel shall not be liable for any injury, loss, or damage to guests or their belongings, except as may be required by applicable law.

5. Governing Law

Applicable Law: These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

6. Modifications

Changes to Terms & Conditions: The hotel reserves the right to modify these Terms & Conditions at any time without prior notice.

7. Contact

For any questions or concerns, please contact the hotel at +91-93582-01100 or info@heritagelotwarafort.com.

By making a reservation or using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.